Latest L6M10 Exam Bootcamp, L6M10 Valid Study Questions

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100% Pass 2025 L6M10: Unparalleled Latest Global Logistics Strategy Exam Bootcamp

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CIPS L6M10 Exam Syllabus Topics:

Topic	Details
Topic 1	Assess the strategic factors that influence reverse logistics: This section measures the skills of Logistics Coordinators in comparing factors affecting the implementation of reverse logistics strategies. It discusses challenges such as lack of infrastructure, forecasting difficulties, and perceptions of reverse logistics as a cost rather than a value-addition opportunity.
Topic 2	Understand the concept of reverse logistics and its impact on global logistics strategy: This section measures the skills of the target audience in assessing strategic factors influencing reverse logistics, such as government policies, economic considerations, and environmental impacts. It emphasizes understanding how these factors affect reverse logistics planning. A key skill measured is evaluating sustainability strategies in reverse logistics.
Topic 3	Understand the strategic logistical implications of globalization: This section measures the skills of Logistics Managers and focuses on evaluating the logistics challenges presented by globalization. It covers issues such as centralized versus regionalized inventory holdings, international logistics practices, and the impact of transportation pipelines on inventory costs. A key skill measured is identifying logistics challenges in a global context.
Topic 4	Understand global governance of the supply chain: This section measures the skills of Compliance Officers in assessing the impact of international legislation on globalized supply chains. It includes understanding jurisdictional issues and legal considerations affecting trade across multiple countries. A key skill measured is evaluating legal frameworks governing international trade.

CIPS Global Logistics Strategy Sample Questions (Q153-Q158):

NEW QUESTION # 153
What are important goals related to customer demand in the context of reverse logistics? [Select ALL that apply]

A. Reducing customer waiting time
B. Satisfying government regulators
C. Increasing manufacturing efficiency
D. Resolving customer returns and complaints

Answer: A,D

Explanation:
Resolving customer returns/complaints and reducing waiting time are key goals for customer service. [P-176]

NEW QUESTION # 154
How do customers and suppliers differ in returns?

A. Customers prioritize refunds; suppliers seek residual value.
B. Both aim for remanufactured items.
C. Customers want remanufactured items.
D. Both seek quick refunds.

Answer: A

Explanation:
Customers focus on speedy resolutions, while suppliers aim to recover value. [P-181]

NEW QUESTION # 155
Who sets reverse logistics goals?

A. Senior management
B. Customers
C. Suppliers
D. Individual workers

Answer: A

Explanation:
Senior management defines strategic priorities, including reverse logistics. [P-181]

NEW QUESTION # 156
Mr. Mark works as a customer service manager for an e-commerce company called "ShopSmart." ShopSmart sells a wide range of products online, and Mark's team is responsible for addressing customer inquiries and issues. Below are five customer cases that need to be resolved. For each case, find the solution for the issue and select preventive measures.
Customer 1: Jane ordered a birthday gift for her daughter, but it arrived two days late, missing the special day. She had meticulously planned a surprise celebration, and the late delivery disrupted her plans. As a result, her daughter was left disappointed, and Jane is seeking not only a solution to the delayed delivery but also a way to make it up to her daughter.
Customer 2: Jack received a defective electronic gadget he ordered, and it's not functioning correctly. Jack wants to know how ShopSmart can rectify this situation and ensure that he receives a fully functional replacement or a refund.
Customer 3: Sarah received her order, but some items from her purchase were missing. Sarah is seeking a solution to get the missing items as soon as possible to avoid disappointment and inconvenience.
Customer 4: Mike noticed a billing discrepancy on his credit card statement related to a recent purchase. He's a loyal customer and has never encountered such an issue before. Mike is concerned about the erroneous charges on his statement and is looking for a prompt resolution and clarification regarding the billing error.
Customer 5: Emily wants a refund for a dress she ordered online, but it doesn't fit as expected. The dress size was not in line with ShopSmart's sizing chart, and Emily wants to return the dress and receive a refund promptly. She's looking for a hassle-free return process and a full refund for the purchase.
Q: How can Customer 4 Mike's issue be resolved?
Answer Options:

A. Special offer for the next purchase
B. Ensure a simple return process
C. Immediate shipping of the missing items
D. Refund the extra charges
E. Replacement or refund

Answer: D

Explanation:
An investigation should be conducted to verify the billing error, and if it is ShopSmart's mistake, the extra charges should be refunded to Mike promptly. [P 166-169]

NEW QUESTION # 157
In the context of a global supply chain network strategy, what are some sources of disruption? (Select ALL that apply)

A. Rapid product obsolescence
B. Exchange rate volatility
C. Weather events and natural disasters
D. Industrial disputes and strikes
E. Economic and political instability

Answer: B,C,D,E

Explanation:
Common sources of disruption in global supply chains include natural disasters, exchange rate fluctuations, industrial strikes, and political instability. Rapid product obsolescence is not a direct supply chain disruption factor. [P-95]

NEW QUESTION # 158
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LATEST L6M10 EXAM BOOTCAMP, L6M10 VALID STUDY QUESTIONS

Latest L6M10 Exam Bootcamp, L6M10 Valid Study Questions