PRACTICE CERTIFIED-STRATEGY-DESIGNER EXAMS FREE, CERTIFIED-STRATEGY-DESIGNER LATEST EXAM VCE

Practice Certified-Strategy-Designer Exams Free, Certified-Strategy-Designer Latest Exam Vce

Practice Certified-Strategy-Designer Exams Free, Certified-Strategy-Designer Latest Exam Vce

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Salesforce Certified-Strategy-Designer Exam Syllabus Topics:

TopicDetails
Topic 1
  • Intangible Deliverables: The topic includes sub-topics about key relationships that are essential for solving the challenge statement, the best presentation techniques for communicating a vision, and the tools for productive cross-discipline collaboration.
Topic 2
  • Leveraging Adjacent Roles
  • Skills: It is all about knowledge and skill infusions that are needed to create a vision, different technical and business capabilities, and a roadmap for implementation.
Topic 3
  • Value Design: This topic covers an effective challenge statement, the internal dynamics of the organization, the key external context for innovation, and strategic directions.
Topic 4
  • Tools and Artifacts: It focuses on high-level Salesforce capabilities, methods of co-creation, and the criteria for feasibility, desirability, and viability.

Salesforce Certified Strategy Designer Exam Sample Questions (Q97-Q102):

NEW QUESTION # 97
A strategy designer is presenting the results of a design sprint including sketches of new concepts for an upcoming release. Several business stakeholders were not aligned on the priorities driving the design sprint outcomes and spent the meeting arguing about new directions in which they would like to take the product.
What should the strategy designer do to gain alignment?

  • A. Share research insights to build a deeper understanding and urgency around the problems to solve.
  • B. Refine the ideas to a higher fidelity so the stakeholders get a better sense of the vision,
  • C. Add the stakeholders' ideas and agree to pursue both; it is more important to keep the peace on the team.

Answer: A

Explanation:
Grounding discussions in user research insights can refocus stakeholder conversations on user needs and the underlying problems the project aims to solve. This approach can help align stakeholders by emphasizing the importance of addressing these user-centered issues, moving beyond personal preferences or directions.


NEW QUESTION # 98
A car company gathers insights from recent buyers that reveal people are not sure whether buying electric vehicles helps the environment. A strategy designer from the car company developed this challenge statement:
"How might we make electric car buyers feel confident they are having a positive impact on the environment by choosing our vehicles?" Which business goal is aligned with this challenge statement?

  • A. Increase overall electric vehicle sales by 20% annually
  • B. Increase positive environmental impact brand awareness
  • C. Increase online engagement with the company marketing site

Answer: B

Explanation:
The business goal that is aligned with this challenge statement is to increase positive environmental impact brand awareness. This goal reflects the desired outcome of making electric car buyers feel confident they are having a positive impact on the environment by choosing the company's vehicles. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/align-ch


NEW QUESTION # 99
Cloud Kicks (CK) set a goal to improve the sustainability of its business in the coming year. A strategy designer on CK"s team knows the importance of pushing for environmental impact in their latest designs.
What should they do to prepare to measure progress toward this goal?

  • A. Create a journey map that extends into pre-purchase and post-use disposal to uncover unseen impacts of the product's lifecycle.
  • B. Only interview customers who value environmentalism to uncover needs from CK's desired customer base of ethical consumers.
  • C. Schedule a workshop with key product stakeholders to brainstorm "how might this new product be more sustainable

Answer: A

Explanation:
The strategy designer should create a journey map that extends into pre-purchase and post-use disposal to uncover unseen impacts of the product's lifecycle, to prepare to measure progress toward the goal of improving the sustainability of the business. This helps identify the environmental touchpoints and opportunities for improvement across the entire customer journey, not just during the use phase. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/conduct


NEW QUESTION # 100
A newly formed design team at Cloud Kicks is concerned their work will suffer if they are not better aligned.
Which tool should a strategy designer recommend for the team to begin alignment7

  • A. Consequence Scanning workshop
  • B. Team agreement
  • C. Brainstorm

Answer: B

Explanation:
A team agreement is a tool that a strategy designer can recommend for the team to begin alignment. It is a document that defines the team's purpose, values, norms, roles, and expectations. It helps create a shared understanding and commitment among team members and foster a positive and productive team culture. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/create-a-team-agreement


NEW QUESTION # 101
Cloud Kicks' stakeholders da strategy designer to help with their business goal of reducing support costs. After a series of interviews, the designer recommends self-service in Experience Cloud as a way to address the goal.
Which capability should drive self-service in Experience Cloud?

  • A. @ Allowing customers to see their open cases
  • B. Exposing their knowledge base to customers
  • C. Providing dashboards of orders to customers

Answer: B


NEW QUESTION # 102
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